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General Information

What is globaltripsindia.com?

Global Trips India is India's first online Holiday Marketplace launched in 2001 as a platform to help travelers customize, plan and have hassle-free holidays. Global Trips India connects travelers with verified genuine and reviewed local/expert travel agents who are already trusted by other travelers like them.
The focus is on offering customized packages with open & transparent pricing and controlling fulfillment, thus, providing the best customer experience for the traveler.
Till now thousands of happy travellers have booked their trips with us and you can read the experience of our travelers here. We have been extensively covered by media.

How does Global Trips India function?

Travelers enter a request for the trip basis his/her requirements which are collected through a pre-defined form of questions. The details collected are then shared with the local/ expert travel agents, who revert with their best quotes. So a traveler gets multiple quotes from multiple agents to choose from. The selected itinerary with quotes is then customised by the selected travel agent and traveler. Once itinerary is fixed, traveler makes payment through Global Trips India and is assured of the trip through our verified travel partners. Once the trip is complete, the traveler reviews the travel Agent on Global Trips India platform, thus, providing the travel agents the opportunity to know and/or improve their services.

How is Global Trips India different from other online travel portals?

Global Trips India is a one-stop platform/marketplace for planning and booking a holiday package. We empower travelers to compare multiple quotes from multiple travel agents, and further customize the trip as per the traveler's preferences. The other travel portals typically provide standard package where the option of customization is limited.

How are travel agents are chosen on Global Trips India?

There are over 650 local travel agents serving 65+ destinations and helping travelers in customizing their trips. The travel agents are put through stringent quality check and only the best ones are taken on board. You can know about the experiences of our past travelers and read more about their reviews here.

Booking and cancellation

How do I book a trip through Global Trips India?

You will have to sign up to create an account on our website to book a trip. The best travel agents, for your specific destination will prepare an itinerary for your trip & provide you the best quotes in response to your request. You can choose the one that suits you the best and book your trip by making the payment.

I have posted a request for a trip on Global Trips India. What do I do now?

You don't have to do anything now! Someone from our team will reach out to you within 24 hours. Also, you will be provided multiple quotes from multiple agents within 24 to 48 hours. Post receipt of this email, you can fine-tune your itinerary along with the travel agent and craft an awesome customized holiday for yourself!

What is your Refund Policy?

All refunds are processed within 21 days to the traveler from the day of cancellation of the trip.

What are various customer touch points?

You can easily manage all your trips using the mobile app. Enjoy a fast booking experience, view booking details, chat with your travel agent during the trip and much more. To enjoy an overall seamless booking experience click here. and download our free app.

Agent affiliations

I am a travel agent, why should I join Global Trips India?

Join hundreds of travel agents to get genuine and free leads on India’s largest online travel marketplace. You can reach millions of travelers and sell your packages easily by making use of our intuitive dashboard that simplifies your day to day activities. Our user-friendly interface will allow you to manage trip requests in a seamless way. To register with us, kindly fill this affiliation form and our team will get back to you to take the process forward.

Payments

What are the different modes of payment for booking a trip on Global Trips India?

We have various payment options to give you a delightful booking experience:
Debit/ Credit Cards
Net Banking
NEFT Transfer
Usually Internet Bank Transfer is the cheapest mode of payment for the traveler, as for all the other modes, banks and payment gateway providers charge an extra fee which has to be borne by the customer.

Is it safe to use my debit/credit card on Global Trips India?

Yes, it is absolutely safe to use your card on globaltripsindia.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by buyers while paying online using visa or master credit card. It means extra security for customers, thus making online transactions safer.

What is EMI related procedure?

The EMI option is available on your Credit Card payment. You can avail this option if you hold a valid credit card from any of the following banks - ICICI, AXIS, HSBC, Standard Chartered, Citibank, Indusland Bank, Kotak Bank or Ratnakar Bank.

Does Global Trips India offer any deal/discount(s)?

Please check our website for current promotional offer(s)/discount(s). You can also write to us at support@globaltripsindia.com to know more about it. here. and download our free app.

Support and Feedback

How can I get in touch with Global Trips India?

You can write to us at customercare@globaltripsindia.com or give us a call at 1800 121 9644 between 10 am to 8 pm. Our office locations are based out of Gurugram, Mumbai and USA.

How can I write a review/feedback for my trip?

Team Global Trips India sends a feedback form to the traveller after he/she is back from the trip. The review scores are calculated basis the feedback given.

What information can I browse through without registering on your website?

You can check out our content-rich blog here. It covers information from destinations worldwide. We also have a huge social media presence. Check out our Facebook page here and Twitter page here. Further, we also have an Android app available on Google Play store which will help you book your trip with us.